Legal Notice

1.Legal information and acceptance

This Legal Notice regulates the use of the Internet Site service (henceforth, the "Site) which GLOBAL LEIVA, S.L.U. (henceforth, "GLOBAL LEIVA") puts at the disposal of Internet users. (invalid address for the purposes of returns) and VAT number B-86817277, is registered with the Registrar of Companies of Madrid, Volume 31.486, Folio 43, Section 8, Hoja M-566768, Inscription 1. For the purposes of returns, please use the address indicated in the Terms and Conditions.

Use of the Site attributes status as a Site user (henceforth, the "User") and involves acceptance of all the usage standards contained in this Legal Notice. The rendering of the Site service has a duration limited to the time when the User is connected thereunto or to some of the services which are provided thereby. Hence, the User should read the present Legal Notice carefully on every occasion when it is proposed to use the Site as the latter and its usage conditions may suffer modifications.

The acceptance of this Legal Notice implies that the User is aware of its terms and that he undertakes to comply therewith. Under no circumstances does GLOBAL LEIVA ensure availability or maintenance in the future of the services accessible via the Site. GLOBAL LEIVA may, at any time, decide to interrupt, suspend or permanently cancel this Site without this resulting in any kind of compensation to Users.

The services of the information society which GLOBAL LEIVA provides to Users via the Site (supply of information, newsletter etc.) are free-of-charge with the only exception being those which result from electronic purchases made via the Site. All the prices published at the Site include the applicable taxes. Notwithstanding the above, prices shall be increased by the shipping costs which shall vary in line with the delivery address provided by the Users. Said expenses may be known by the User before confirming the purchase once the shipping address has been provided.

The electronic purchases which Users carry out via this Site are submitted to the Terms and Conditions (henceforth, the "Terms and Conditions"). These Terms and Conditions constitute the main legal document of the contract of purchase and sale and they regulate the rights and duties which Users have as GLOBAL LEIVA clients. It is thus appropriate, before starting to shop at our Site, for Users to read said Terms and Conditions carefully. GLOBAL LEIVA may modify these Terms and Conditions at any time. Under no circumstances shall any modifications made affect the purchases that the Users have made prior to the approval of said modifications which shall, in any case, be subject to the Terms and Conditions in force at the time of making said other purchases. The User is responsible for being aware of the Terms and Conditions in force when starting the Purchasing Process.

The Terms and Conditions as well any other documents of the contract of purchase and sale are available in Spanish and in English.

2. User registration

To facilitate electronic shopping and not have to ask customers for the same data every time they make a new purchase, users must register on the website. This user registration may take place at any time via the "Login" section or during the actual checkout process. At the end of the registration process you will receive an e-mail confirmation telling you that the process has been completed successfully.

You may access the registered user section with your user name and password or the means which in each case blanco.com may enable for user sign-on. In connection with user registration, blanco.com may use cookies or other similar means that make it possible to save browsing preferences and recognize you when you connect from the same computer.

You can access your purchase history, consult and edit your registration details, request a copy of the Returns Form and carry out other processes and procedures involving your purchases using the User Record.

Signing up to blanco.com is free and is not subject to any condition or requirement. You may unsubscribe at any time as a user by sending an email to clientes@blanco.com (in Spain) or apoiocliente@blanco.com (in Portugal). Unsubscribing as a user involves the cancellation of personal data and the inability to make future online purchases until user re-registration occurs.

3. Intellectual and industrial property

All the contents of the Site, assuming this to be - on a purely indicative basis - the texts, photos, graphics, images, icons, technology, software, links and other audiovisual or sound contents, as well as their graphic design and source codes (henceforth, the "Contents"), are the intellectual property of GLOBAL LEIVA, of the companies of the BLANCO Group companies or of third parties, without there being any assumption of the assignment to Users of any of the usage rights recognized by the prevailing standards as regards intellectual property. Notwithstanding the above, during the time that the Users remain connected to the Site they may make use of said Contents insofar as proves necessary for navigation and only to the extent said Contents are accessible in accordance with the standards foreseen in this Legal Notice. Once the User logs off from our Site, he shall not retain any usage rights as regards the previous Contents.

The brands, commercial names or distinctive signs are owned by GLOBAL LEIVA, the companies of the BLANCO Group or third parties, without there being any assumption that access to the Site attributes to the Users any right to said brands, commercial names and/or distinctive signs.

4. Conditions of use of the Site

4.1. General

The Site Users undertake to make correct use of the Site in accordance with the Law and the present Legal Notice. Any User breaching the Law or the present Legal Notice shall be liable vis-à-vis GLOBAL LEIVA or third parties, including companies of the BLANCO Group or which have commercial dealings with GLOBAL LEIVA for the use of BLANCO, for any damages or losses which may be caused as a consequence of a breach of said obligation.

It is strictly forbidden to use the Site for purposes which damage the assets or interests of GLOBAL LEIVA or Companies of the BLANCO Group or which have commercial dealings with GLOBAL LEIVA for the use of BLANCO; or which, in any other way, overload, damage or put out of action the networks, servers and other computer equipment (hardware) or computer applications or products (software) of GLOBAL LEIVA or of third parties.

4.2. Contents

The Site Users undertake to use the Contents in accordance with the Law and the present Legal Notice, as well as with the other conditions, regulations and instructions which, where applicable, may be applicable to certain services in accordance with the provisions of clause 1.
Merely by way of example Users should refrain from:

- Reproducing, copying, distributing, making available, publicly communicating, transforming or modifying the Contents except in those cases authorised by Law or specifically consented to by GLOBAL LEIVA or by whosoever owns the operating rights, where applicable.

- Reproducing or copying for private use any Contents which may be regarded as Software or Data Base in accordance with prevailing legislation as regards intellectual property, as well as their public communication or making available to third parties when these acts necessarily entail reproduction by the User or a third party.

- Extract and/or reuse all or a substantial part of the Contents going to make up the Site as well as of the data bases which GLOBAL LEIVA makes available to the Users.

4.3. Data collection forms

Without prejudice to the provisions of clause 6 of the present Legal Notice, the use of certain services or requests are subject to prior completion of the corresponding User registration.

All the information which the User provides by way of the Site forms for the previous purposes or any others shall be truthful. For these purposes, the User ensures the authenticity of all the data he communicates and shall keep the information provided totally up-to-date so that it corresponds, at any time, to the actual situation of the User. In any case, the User shall be the sole party responsible for any false or imprecise statements he makes and for any losses he causes to GLOBAL LEIVA or to third parties by dint of the information he provides.

In addition, by filling out the forms the Users show they are older than 14.

4.4. Introduction of links at the Site

The Internet Users or provider of Information Society Services they wish to introduce links from their own web pages at the Site shall meet the conditions detailed below:

- The link shall solely connect to the home page or main page of the Site, but it may not reproduce it in any way (inline links, copy of the texts, graphics etc). Excluded from the above are Web 2.0 type interaction systems offered from the Site to create a link with it.

- In any case, pursuant to the applicable legislation in force at any time, it will be forbidden to establish frames or frameworks of any type which involve the Site or allow the viewing of the Contents by way of Internet addresses other than those of the Site and, in any case, when they are viewed in conjunction with contents not the responsibility of the Site in such a way that: (i) it causes, or may cause, any error, confusion or mislead the users as regards the true origin of the services or Contents; (ii) entails an act of comparison or unfair imitation; (iii) serves to take advantage of the reputation of the brand and prestige of GLOBAL LEIVA or of the Companies of the BLANCO group; or (iv) is forbidden in any other way by prevailing legislation.

- No type of false, inaccurate or incorrect statement shall be made about GLOBAL LEIVA or about the Companies of the BLANCO Group, its partners, employees, members or about the quality of the services that it affords the users.

- Under no circumstances shall it be stated on the page where the link is located that GLOBAL LEIVA has given its consent to the insertion of the link or that it in any other way sponsors, collaborates, verifies or supervises the services of the sender.

- It is forbidden to use any word, pictorial or mixed trademark or any other distinctive sign of BLANCO or GLOBAL LEIVA or the Companies of the BLANCO Group or which have commercial dealings with GLOBAL LEIVA for the use of BLANCO within the page of the sender, except in those cases allowed by law or expressly authorized by GLOBAL LEIVA or the companies of the BLANCO Group and whenever, in these cases, a direct link is permitted with the Site in the manner set out in this clause.

- The page establishing the link shall faithfully comply with the law and under no circumstances may it have or create a link with its own or third party contents which: (i) are illicit, harmful or against moral standards (pornographic, violent, racist etc.); (ii) lead or may lead the User to gain a false conception that GLOBAL LEIVA or the companies of the BLANCO Group or which have commercial dealings with GLOBAL LEIVA for the use of BLANCO subscribe, support, adhere to or in any way support the ideas, manifestations or expressions, licit or illicit, of the sender; (iii) are inappropriate or not relevant to the activity of GLOBAL LEIVA or the companies of the BLANCO Group as regards the place, contents and themes of the web page of the sender.

5. Exclusion of responsibility

5.1. Service quality

Access to the Site does not entail any obligation on the part of GLOBAL LEIVA to ensure the total absence of viruses, worms or any other computer element which harms third parties ("Malicious Software" or "malware") whilst navigating. It is up to the User, in any case, to have available the right tools for the detection and disinfection of harmful computer programmes.

You can obtain information about free detection tools for malicious software, such as viruses, Trojans etc. at the INTECO page: http://cert.inteco.es/software/Proteccion/utiles_gratuitos/

GLOBAL LEIVA or the companies of the BLANCO Group are not liable for any damages caused to the computer equipment of the Users or third parties by dint of the acts of third parties during the rendering of the Site service.

5.2. Service Availability

Access to the Site does not entail any obligation on the part of GLOBAL LEIVA to ensure the total absence of viruses, worms or any other computer element which harms third parties ("Malicious Software" or "malware") whilst navigating. It is up to the User, in any case, to have available the right tools for the detection and disinfection of harmful computer programmes.

You can obtain information about free detection tools for malicious software, such as viruses, Trojans etc. at the INTECO page: http://cert.inteco.es/software/Proteccion/utiles_gratuitos/

GLOBAL LEIVA or the companies of the BLANCO Group are not liable for any damages caused to the computer equipment of the Users or third parties by dint of the acts of third parties during the rendering of the Site service.

5.3. The contents and services to which links are created by way of the Site.

The Site may include links which allow the User to access other Internet Sites and pages (henceforth, "Linked Sites"). In these cases, GLOBAL LEIVA acts as the provider of intermediation services pursuant to article 17 of Law 34 enacted on July 11th 2002 on Electronic Commerce and Information Society Services ("LSSI") and it shall only be responsible for those contents and services supplied at Linked Sites insofar as it is actually aware of the illicit nature and has not deactivated the link with due diligence. In the event that the User considers that there is a Linked Site with illicit or inappropriate contents it may communicate this to GLOBAL LEIVA in accordance with the procedure and the purposes set out in clause 6 of the present Legal Notice, without, under any circumstances, this communication entailing any obligation to remove the corresponding link.

Under no circumstances shall the existence of Linked Sites assume the existence of agreements with those parties responsible for or owning them, nor any recommendation, promotion or identification of GLOBAL LEIVA with the manifestations, contents or services provided.

GLOBAL LEIVA is unaware of the contents and services of the Linked Sites and hence is not liable for any damages caused by the illicitude, quality, downgrading, unavailability, error and uselessness of the contents and/or services of the Linked Sites nor for any other damage which is not directly attributable to GLOBAL LEIVA for its own services.

5.4. The contents of third parties hosted by GLOBAL LEIVA

The Site includes or may include the possibility that the Users, whether registered or otherwise, include comments about the products or, in any other way, take part, issuing personal opinions or certain information. In these cases, GLOBAL LEIVA acts as the provider of hosting intermediation services in accordance with article 16 of Law 34 enacted on July 12th 2002 on Electronic Commerce and Information Society Services ("LSSI") and it shall only be responsible for those contents uploaded by other Users insofar as it is actually aware of the illicit nature and has not removed the content with due diligence. In the event that the User considers that there are comments or contents uploaded by other Users which are illicit or inappropriate, it may communicate this to GLOBAL LEIVA in accordance with the procedure and the purposes set out in clause 6 of the present Legal Notice, without, under any circumstances, this communication entailing any obligation to remove the corresponding content or comment.

Under no circumstances shall the existence of comments or contents by third parties assume the existence of agreements with the authors thereof, nor any recommendation, promotion or identification of GLOBAL LEIVA with the manifestations or information provided.

5.5. Confidentiality of the information conveyed via the Site

GLOBAL LEIVA has adopted the security measures legally required to ensure the confidentiality and secrecy of any personal data which the Users provide at our Site. Notwithstanding the above, the transmission of said data to GLOBAL LEIVA circulates via telecommunications' networks of third parties not controlled by GLOBAL LEIVA. In addition, the existence of malicious Software on its equipment may entail that said information can be forwarded or recovered without its knowledge.

GLOBAL LEIVA is not responsible for the lack of the confidentiality of the information transmitted by the equipment and telecommunications' networks of third parties nor for the software or hardware vulnerabilities of the Users own equipment.

6. Purchasing process

Product selection: Browse our website and click on the "Add to Bag" button whenever you wish to add a product in your shopping bag. The shopping bag will show the name of the product selected, the reference, colour, size, quantity and price in Euros.

PLEASE NOTE: the Price stated in "Products Summary" does not include shipping costs. Shipping costs will show on the payment method selection screen once you have entered the shipping address.

Start of the Purchasing Process: To start with the Purchasing Process, click on "Go to Checkout". If you are not registered or have not logged in, you will be asked to do so.

Check your order details:Prior to selecting the payment method you can check the details of your order and correct any error occurred when entering data. Once you have verified your details, confirm your order.

Select payment method:
Select the payment method and click on "Proceed to Payment". You will be redirected to the payment system selected where you should provide all the details required for payment. This shall be the sole time at which you will be asked for this information.

Once you have provided all the details required and confirm payment, the contract will be complete to all intents and purposes.

Confirmation of purchase:
Once we receive your acceptance, blanco.com will issue a confirmation on the screen which you can file and which will contain the following information:
- Order number.
- Order date.
- Summary of the products included in the order.

In any case, within the next 24 hours, blanco.com will send you an order confirmation e-mail.

Throughout the Purchasing Process you can check the Terms and Conditions as well as find out the final price of the products selected.

Once the purchase has been confirmed, you cannot modify nor cancel the order with the exception of those cases foreseen in the law or in the present Terms and Conditions.

7. Communication of third party activities or services of an illicit or inappropriate nature

In the event that the User or any other Internet User discovers that the Linked Sites or any other third party service provided by GLOBAL LEIVA (v. gr. Comments by Users where this is permitted etc.) are illicit, harmful, degrading, violent or immoral; or that any of the information included by the Users themselves, by way of the services offered at the Site, can be regarded in the same way as that described above, you may get in touch with GLOBAL LEIVA indicating the following particulars:

- Personal data of the notifying party: name, address, phone number and e-mail address. Said data shall be processed with the sole purpose of managing your request and shall be included in a file for which GLOBAL LEIVA is responsible with the sole purpose of dealing with your request. You may exercise your rights of access, rectification, cancellation and opposition in accordance with that indicated in the Privacy Policy. The omission of any of this data may entail your request not being dealt with without prejudice to any voluntary investigations which GLOBAL LEIVA may wish to carry out.

- Description of the facts which reveal the illicit or inappropriate nature of the Linked Site;

- In the event of a breach of rights, such as intellectual and industrial property or any others whose existence cannot be ascertained by GLOBAL LEIVA, the personal data of the holder of the right breached, if it is someone other than the notifying party, as well as the representation document to act on behalf of the holder, should it be someone other than the notifying party, shall be required. In addition, in these cases he shall provide the documentation which accredits the existence of the legal title or legal asset damaged;

- Specific statement that the information contained in the complaint is exact.

The receipt by GLOBAL LEIVA of the communication foreseen in this clause shall not assume, in accordance with the provisions of the LSSI, actual knowledge of the activities and/or contents indicated by the notifying party.

8. Data Protection

Users who wish to know what data treatment is carried out at the Site may consult our Privacy Policy at the following address: Privacy Policy.

9. Customer Care

Should you have any query, suggestion or complaint, or wish to make any consultation about our online store, contact the GLOBAL LEIVA Customer Care Service by any of the following means:

Spain
- By e-mail at the address: contact@blanco.com
- By phone: 901 120 221 during the following working hours: Monday to Friday (working days) from 10 a.m. to 6 p.m. (mainland time).

Portugal:
- By e-mail at the address: contact@blanco.com

Pursuant to that foreseen in article 27.3 of Law 11 enacted on July 9th 1998 on the protection of consumers in the Community of Madrid, we do hereby inform you that at the head offices of GLOBAL LEIVA there are complaint forms at your disposal. In addition, at all our stores there are complaint forms in the name of the company which owns the establishment.

GLOBAL LEIVA shall resolve any complaints lodged with it as soon as possible and, in any case, within one month. Should said complaint not be resolved in satisfactory fashion, you may access the out-of-court dispute settlement system indicated in the previous point above.

10. Legislation and arbitration

The Law applicable to the Contract shall be Spanish Law, without prejudice to those cases in which the laws of other States may be applied in imperative fashion.

GLOBAL LEIVA, as an entity which adheres to the code of Online Trust (www.confianzaonline.es) of the Spanish Digital Economy Association (adigital), is subject to the out-of-court dispute settlement system assigned to the Advertising Jury (as regards advertising activities) and to the arbitration of the National Consumer Association or the Arbitration Boards at autonomous level (for disputes which arise owing to an infringement of the standards of said code in the context of contracting with consumers and the protection of data associated with said contracting).

IIn accordance with the provisions of said Code, GLOBAL LEIVA undertakes to accept and strictly comply forthwith with the content of the mediation agreements adopted, as well as any resolutions which the Advertising Jury, National Consumer Arbitration or any other body dealing with the out-of-court resolution of disputes determined, may issue to settle the complaints. In the same way, the lodging of a complaint with said institutions assumes acceptance of any decision taken by them.

All complaints shall be lodged with the Secretariat of adigital by those means which said association has approved to this end: http://www.confianzaonline.es/gestiona-tu-reclamacion/como-reclamar/