BLANCO UK

CORONAVIRUS UPDATE



BLANCO UK is following Government guidance to ensure the protection of our employees, our customers and our suppliers. We are also working hard to provide business continuity as best we can within the restrictions.

Firstly, Happy New Year to you all and your families - I hope you managed to enjoy some of the festive break, despite the restrictions that were in place. Unfortunately, we find ourselves dealing with yet another national lockdown as the Coronavirus Pandemic continues to impact us all personally and commercially.

I wanted to write to you with a brief update from BLANCO UK to reassure you that we will continue to deliver our normal level of service throughout the coming weeks of lockdown. Our warehouse team, delivery drivers, sales team and a full complement of staff supporting our customers will remain fully operational. However, to protect the safety of our team, customers and the general public, our business functions are working from home with successfully tried and tested methods to ensure as little disruption as possible. Our warehouse team is already operating in a socially distanced way, with strict safety measures and procedures in place throughout the building. Our drivers will also continue their non-contact delivery procedures to ensure their own and your safety.

Our primary objectives are the ongoing safety of our colleagues and customers, together with undiminished service levels and to help you keep pushing forward. We are here, and will do our best to help you limit the damage to your business caused by the lockdown.

All orders can be placed via your normal methods and will be delivered in line with our normal schedule and delivery confirmations. However, should you need to defer an order that is currently placed, rearrange a delivery date or location, please contact our customer service team on 01923 635 201 / info@blanco.co.uk.

Furthermore, please get in contact with us if you have any questions or concerns - do not hesitate to contact your Regional Sales Manager on their mobile numbers, or any of the office team on the mainline number of 01923635 200.

I hope you and your families stay safe and well in the next phase of the fight against the Coronavirus. We will be in touch with further updates as things progress.

Simon Hart - Managing Director, BLANCO UK