What Information does Blanco Collect and How do we Use it?
Access to our Website does not require you to register for an account or to provide any personal or business information to us. Most of the data that we collect is voluntarily provided to us and used only to assist us in carrying out our business; to process an order, ship product, provide customer service and product support, confirm delivery, obtain payment, and initiate refunds in connection with our customers, as well as handling product information requests, notifying you about promotions and conducting surveys. Further, in instances of employment with Blanco, personally identifiable information that you supply will be used to process your job application.
In providing our services and selling our products, we may collect the following types of information:
Personal Identifying Information that you may provide.
General Users. When you access our Website, we do not automatically request any personal information from you. Our servers will however automatically record information that your browser sends whenever you visit a website; thereby creating a server log. Server logs may include information such as your Internet Protocol address, browser type, browser language, the date and time of any request for services or products, screen resolution, operating system name and version, and one or more cookies that uniquely identify your browser or App. We may collect other Web usage information as well, such as the Web pages that a user visits on our Website, the amount of time spent on such Web pages and whether the browser re-visits our Website or Web pages. Such aggregate data is used for internal reporting purposes to monitor website usage and how to improve site functionality and does not provide any personally identifying information of a specific user.
We and our service providers may track and collect App usage data when you download and use the App. Such usage data includes such things as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.
User Communications. If you send email or other communications to Blanco, we may retain them in order to process your inquiries, respond to any requests and improve our services. We do not provide your email address to third parties for the marketing of third-party products without your consent.
Credit Cards. In certain instances, we may request credit card or other payment account information. Any such information will be maintained in encrypted form on secure servers by a clearinghouse and do not allow them to use it for any purpose other than payment to Blanco. Such information is not otherwise disclosed by us.
Combining Information. We may combine information that you provide to us with information from third parties in order to furnish you with better service. In certain instances, you may then have the opportunity to opt out of combining such information.
Correspondence with Blanco America. If you send Blanco personal correspondence, such as emails or letters, or if other users or third parties send correspondence to Blanco about your activities or postings on the Website, Blanco may collect such information into a file specific to you. All such submissions become property of Blanco America and may be used by us for all legal purposes
Links. We may present links in a format that allows us to keep track of the usage of such links.
Blanco America also uses the information submitted to it by users of its Website in the following ways:
Blanco America and any affiliated companies use data collected to improve its own web content, to respond to visitors' interests, needs and preferences and to develop new products and services.
Disclosures to Third Parties. We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Website or Social Media Pages, conducting our business, or servicing you, so long as the parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property or safety. However, personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
Disclosure to third parties (including credit bureaus and collection agencies) may also be made, even without your consent, where we have a good faith belief that access, use, preservation, or disclosure of personal information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or enforceable governmental request; (b) enforce applicable Terms of Service, including investigation of potential violations thereof; (c) detect, prevent or otherwise address fraud, security or technical issues; (d) to obtain payment for Blanco – on offered products or services or to otherwise enforce any agreement between Blanco and another party; or (e) protect against imminent harm to the rights, property or safety of Blanco, its users or the public as required or allowed by law.
Minors. We do not target persons under the age of eighteen (18) years old for the collection of information and do not knowingly collect personal information from such persons.